Frequently asked Questions

Pets and service animals are welcome. There’s a charge of £25 per stay, which includes a dog bed, dog bowls, complimentary mineral water and a dog treat. The hotel does have a Pet Menu, which is accessible via the room service.

Please check the website for more information about our Pet Menu available in our Garden & restaurant | not served in the bars

Afternoon Tea is open to resident guests and visitors.
Served at: The Hyde – Daily | from 13:00 to 17:00 | Maximum capacity: 30 pax
Price: starting at 39.95 GBP per person
Reservation is not mandatory.

Breakfast is served daily at The Hyde Bar & Restaurant from 07:00 to 11:00.

Price is £29.95 per person.
We can also serve breakfast in the room upon request.

Our meeting room accommodates 12 guests and provides the best business efficiencies: Includes high speed internet access, high definition video conferencing, high definition smart TV, conference phone, easy access power sockets and USB points.

You may contact the Reservations team at:
+44 20 7479 6600 (toll free number not available), [email protected]

Flexible reservations are fully refundable with a minimum of 24 hours notice prior to the check-in date. Other kinds of reservations are not refundable.

Check-in tine is 15:00.
Early Check-in is subject to availability.
The minimum Check-in age for guests is 18 years.

Check-out is at noon.
Late Check-out is subject to availability.
The late Check-out fee is 35 GBP per hour.