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Frequently asked Questions
Standard check-in time is 2:00 PM and check-out is 12:00 noon. Early check-in and late check-out can be requested and are subject to availability.
Breakfast inclusion depends on the rate plan selected at the time of booking. Many packages do include breakfast, but it is advisable to confirm at the time of reservation on www.roseatehotels.com or with the reservations team directly.
Cancellation policies vary depending on the rate plan and season of booking. Flexible rates typically allow cancellation without charge up to 24–48 hours before arrival, while promotional or non-refundable rates may not permit cancellation. Guests are advised to review the specific terms at the time of booking or contact the property directly for clarification.
Yes, all three properties can arrange airport transfers on request. Guests are advised to contact the hotel prior to arrival to confirm availability and pricing.
Complimentary high-speed Wi-Fi is available across our hotels.
To ensure safety and comfort for all our guests, we sincerely regret we donot permit pets inside the hotel property.
Yes, Roseate Hotels & Resorts curates bespoke packages for special occasions including honeymoons, anniversaries, and birthdays. These can be customised by contacting the hotel's F&B team directly.