Frequently Asked
Questions (FAQ)

What activities to do in Edinburgh?

We invite you to explore our online concierge platform. Click here to access our concierge services. Our team can also assist you in planning your Edinburgh experience please contact us at: info.tre@roseatehotels.com | +44 (0131) 337 6169

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How can I make a reservation request?

Explore our selection of exclusive offers and best rates on our website or contact our team at:
info.tre@roseatehotels.com | +44 (0131) 337 6169

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For any enquiries, how can I contact the hotel staff?

Please contact our team at:
info.tre@roseatehotels.com | +44 (0131) 337 6169

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Is there a parking facility at the hotel?

We offer private on-site parking at The Roseate Edinburgh and allocate one parking space per room, at £20 per night.

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Any discounts or offers on reservations?

We offer exclusive offers and benefits on direct booking: Use discount promo code BucketList2024< for 20% off on best rates and enjoy a complimentary drink on arrival

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What is the Breakfast time and price?

Freshly prepared delicious breakfast is served every day at The Dunstane Restaurant & Bar:
from 07:30 to 10:30 | £20 per person for a bespoke breakfast | £15 for continental breakfast

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How can I make a reservation at the Restaurant?

Our restaurant is open every day for lunch, afternoon tea and dinner (12 noon – 11 pm, we accept orders for food till 09:15pm). For reservations, please contact our team at info.tre@roseatehotels.com.

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How can I enquire about meeting space?

For MICE related queries, please contact us at:
reservationsmgr.tre@roseatehotels.com | +44 (0131) 337 6169

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Can you accommodate families at the hotel?

We are committed to offering the best of our services to our guests and can accommodate up to 3 guests (2 adult & 1 child) in our House Executive Rooms.

For more information, please contact our team at:
info.tre@roseatehotels.com+44 (0131) 337 6169

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What is the Check in/out time?

Our check-in time is from 3pm onwards. While an early check-in cannot be guaranteed, we will try to accommodate your request, subject to room availability upon arrival, however we will be more than happy to keep your luggage safely at the Hotel. Our check-out time is 12 noon, late check outs can be requested with Guest Services on check in but cannot be guaranteed.

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Are pets allowed at your hotel?

We are a dog friendly hotel and welcome your four-legged friends in all rooms. There will be an additional room charge of £30 per stay, which includes a dog bed, treats and bowls. The hotel does have a Pet Menu, which is accessible via room service. Dogs are accepted in our Garden & Conservatory but not in the Dunstane Restaurant & Bar.

Please contact our front office team for more information:
+44 (0131) 337 6169 | info.tre@roseatehotels.com