Greetings from Roseate Hotels & Resorts.

In view of the present scenario of apprehensions and disruption in travel on account of Coronavirus, we would like to assure you of utmost care and measures, as your wellbeing and safety lies at the core of our brand philosophy.

Our prayers are with the people affected by this pandemic and we are grateful to the health workers and governments for their perseverance and efforts, working round the clock to contain the Coronavirus.

At Roseate Hotels & Resorts, we are carefully monitoring the situation and are taking steps vital to prevent the spread of COVID-19.

We thank you for trusting us with your accommodation in such times of difficulty and are ready to answer any queries that you may have regarding your stay with us.

Here’s a list of measures that we are taking at all our properties:

When you choose us

When you book a stay at any of our hotels, be assured that we are doing everything we can to have the accommodation ready for you. We are closely monitoring the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and local health agencies for the latest developments related to COVID-19 and are following the guidelines of government and public health officials. We are implementing these agencies' recommendations on the appropriate health and safety measures at our hotels with the assistance of our hotel management teams and operations teams.

As Roseate Hotels & Resorts closely monitors the global situation, we will continue to stay in touch and provide you with updates as they become available.

For more detailed information regarding individual property updates and policies, please keep watching this space.

Please note that this page will continue to be updated with the latest information.

Ensuring safety during your stay

We understand that in order to prevent the spread of COVID-19 virus, all of us need to be more mindful as we go through our routine and regular activities. In accordance with this, our hotels across various locations are working every day to ensure that they meet the latest guidance from the CDC and WHO on hygiene, sanitizing and cleaning. We have devised appropriate health and safety measures at our properties to address the ongoing situation, such as:

| Every day, our staff members undergo temperature screening in order to ensure a healthy work environment.
| Vendors are instructed to use masks and sanitize hands using sanitizers provided before entering and touching anything.
| All surfaces in the guest and employee common areas are being sanitized regularly maintaining the optimum level of hygiene.
| Hand sanitizer is amply available at all prominent public spaces such as the lobby, ballroom, and restaurants as well as employee’s office spaces.
| Areas like swimming pool, gym and the spa in our hotels have been closed till further notice as per the directive of the government.
| Communicating the message that employees, contractors, or guests should stay home if they are exhibiting even the mildest symptoms.
| Every employee has been sent a presentation and undergone training with detailed information about the virus and protocol to follow.
| We are regularly updating our employees on new information that surfaces from the WHO.

With our aim to provide unparalleled services to you every single time, we would like to reassure you that we would continue to keep your wellbeing and welfare as our top priority.

We look forward to welcoming you at a Roseate property and serving you.


Best Regards
Team Roseate Hotels & Resorts